Last Updated: 26 June 2026
Terms & Conditions
These Terms and Conditions govern your use of the Laurelita website and all purchases made through our online store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
1. About Us
Laurelita is operated by Laurelita Europe Limited, a company registered in Ireland.
Registered Office
18 Upper Mallow Street
Prior’s-Land
Limerick
V94 N12Y
Ireland
Email: support@laurelita.com
Telephone: +44 7404 027940
2. Products
Laurelita offers skincare, beauty, cosmetic and personal care products. We make every reasonable effort to ensure that product descriptions, images, ingredients, pricing and availability are accurate. Minor variations in packaging or appearance may occasionally occur.
3. Orders
All orders are subject to acceptance, payment authorisation and product availability.
We reserve the right to refuse or cancel any order where fraud is suspected, payment cannot be authorised, stock is unavailable, an obvious pricing error has occurred, or where required by law.
Once your order has been accepted, you will receive an order confirmation by email.
4. Prices & Payment
All prices displayed on our website are shown in the applicable currency and include VAT where required by law.
Payments are processed securely through approved third-party payment providers. We do not store your payment card details.
5. Shipping & Delivery
Orders are normally processed within one business day after payment has been successfully received.
Estimated delivery times are provided as guidance only and may vary depending on destination and courier services.
Customers are responsible for providing complete and accurate delivery information.
Please refer to our Shipping Policy for full shipping information.
6. Returns & Refunds
If you are not completely satisfied with your purchase, you may request a return in accordance with our Returns & Refunds Policy.
Products must normally be returned unused, unopened and in their original packaging unless they are faulty, damaged or incorrectly supplied.
Approved refunds will be issued to the original payment method after the returned goods have been inspected.
7. Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, please notify us within seven (7) days of delivery.
Please include your order number together with clear photographs of the product and its packaging so we can resolve the issue promptly.
8. Product Information
Our skincare and cosmetic products are intended for external use only unless otherwise stated.
Please read all product labels and instructions before use. If irritation occurs, discontinue use immediately.
If you have allergies, sensitive skin or underlying medical conditions, please consult an appropriate healthcare professional before using our products.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Laurelita Europe Limited shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our products.
Nothing in these Terms and Conditions limits or excludes any statutory consumer rights available under applicable law.
10. Privacy
Your personal information is processed in accordance with our Privacy Policy.
11. Intellectual Property
All content on this website, including text, graphics, images, product descriptions, logos, branding, software and design elements, is the property of Laurelita Europe Limited or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed or used without prior written permission.
12. Contact Us
If you have any questions regarding these Terms and Conditions or your order, please contact:
Laurelita Europe Limited
18 Upper Mallow Street
Prior’s-Land
Limerick
V94 N12Y
Ireland
Email: support@laurelita.com
Telephone: +44 7404 027940
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland.
Any disputes arising from these Terms and Conditions or the use of this website shall be subject to the jurisdiction of the Irish courts, unless applicable consumer protection legislation provides otherwise.