Last Updated: 26 June 2026

Shipping Policy

At Laurelita, we are committed to processing and delivering your order as quickly and securely as possible. This Shipping Policy explains how we process, dispatch and deliver orders placed through our website.

Shipping Destinations

Laurelita currently ships to customers within the European Economic Area (EEA).

At this time, we do not offer shipping outside the EEA.

Order Processing

Orders are processed promptly after payment has been successfully received.

Products are normally dispatched within one (1) business day, excluding weekends and public holidays.

During periods of unusually high demand, dispatch times may be slightly longer. Should this occur, we will make reasonable efforts to keep you informed.

Estimated Delivery Times

Estimated delivery times are typically between 2–7 business days, depending on your delivery location.

Delivery estimates are provided as guidance only and cannot be guaranteed.

Shipping Partners

We work with trusted courier partners to ensure reliable delivery, including:

  • SEUR
  • DHL

Depending on your destination, we may occasionally use other reputable delivery partners.

Shipping Charges

Shipping costs are calculated automatically during checkout based on the delivery destination and selected shipping service.

We do not currently offer free shipping.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched, allowing you to monitor your shipment until delivery.

Delivery Delays

Although we strive to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our reasonable control, including:

  • Courier operational delays.
  • Severe weather conditions.
  • Customs or regulatory inspections.
  • Public holidays.
  • Other unforeseen events.

Laurelita cannot be held responsible for delays caused by third-party delivery providers or circumstances outside our control.

Incorrect Delivery Information

Please ensure that your delivery address and contact information are accurate before completing your order.

Laurelita cannot accept responsibility for delays, failed deliveries or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

Lost or Missing Parcels

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will work with the courier to investigate the shipment and keep you informed throughout the process.

Shipping Restrictions

We reserve the right to decline or cancel orders that cannot be delivered safely, legally or economically, or where delivery restrictions apply.

Contact Us

If you have any questions regarding your order or shipping, please contact:

Laurelita Europe Limited
18 Upper Mallow Street
Prior’s-Land
Limerick
V94 N12Y
Ireland

Email:
support@laurelita.com
Telephone: +44 7404 027940